| Customer Productivity |
Issue 31 -June 2000 |
D A PRASANNA
MD & CEO Wipro
GE Medical Systems
President, GE Medical Systems,
South Asia, And South East Asia
Chairman, GE Medical Systems X-Ray,
South Asia
Chairman, GE BEL
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Dear Customer,
Our customers all over South
Asia are beginning to feel the impact of our new initiatives in enhancing
customer productivity. Some of our initiatives are: Improved Product Performance
and Reliability through Design for Six SigmaŒ e.g. the CT tubes manufactured
at our GE BEL facility in Bangalore . Product Breakthroughs for clinical
excellence across all modalities Œ e.g. LOGIQ 700 Expert Series, CT HiSpeed,
and Signa 1.5T MR. Six Sigma - At the Customer, For the Customer Œ e.g.
Projects done with Manipal Hospital and Bangalore Institute of Oncology.
In addition, we have responded quickly to the opportunity of leveraging
the internet. In fact, GE has earned the No. 1 spot in this year™s Internet
Week 100 listing of top e-Business.
The recent customer visits across
the Region by the leadership of GE Medical Systems has reaffirmed that
we are on the right track. Our goal is to serve customers to derive optimal
productivity through technology, design and information solutions, through
the life cycle of investment.
Applying Thought, We Bring
Good Things To Life!
Yours sincerely,

Dr A Thomas Stavros, Director
of Ultrasound ,
Swedish Medical Centre sharing his clinical experiences with BT 2000
Features during the launch of "Breakthrough 2000" on May 20, 2000 in Mumbai.
GE is No. 1 in E-Biz.
http://www.internetwk.com
GE has earned the No. 1 spot
in this year™s Internet Week 100 listing of top e-businesses.
"Few managers have achieved the
stature of General Electric Co.CEO John F. Welch. He™s not only the iconic
chief of one of the most valuable companies on earth, but also the corporate
world™s top-ranking business professor. His ompass guides the actions
of countless captains of industry. But .... it wouldn™t be long, critics
predicted, before top GE managers would flee to dotcoms offering ownership
stakes that would make them instant multimillionaires.
Today, the critics are silent
and Welch has fully vindicated himself. Many of the dotcom threats have
fizzled, and GE has moved billions of dollars in sales and spending to
the Internet in record time, aided largely by a corporate culture that
rewards the ihstealingly of ideas among GE™s 20 units and 340,000 employees.
The result is new buying, selling and manufacturing techniques that spread
through the massive company in weeks, not years.
In other words, big is back,
and no company makes that point more convincingly than GE, where e-business
experimentation is paying off in a big way."